Welcome to #ANewLeaseOfLife, a sub-series of the devcast…podcast, where you’ll be learning how experts of the build to rent and alternative investment sectors have climbed the ladder of their professional careers..
Hosted by Nick Hammond, Head of Build to Rent at deverellsmith.
Rachel Hanniquet-Brooking gives a customer centric approach to property after many years living abroad and working in the hotel, travel & tourism industry. She has built a reputation as a highly experienced and dedicated residential property director.
Rachel recently joined Grainger Plc as Head of Operations & Onboarding, where she is leading the charge for a national and growing portfolio. This episode will explore challenges with building a high-quality operation in an increasingly competitive BTR market, what a BTR provider can do now to build high quality operation and customer experience and predictions for 2021 and beyond.